Shipping & Returns

Table of Contents 

1. Scope —  Shipping

2. Processing & Delivery

3. Returns Window & Conditions

4. How to Start a Return

5. Refunds

6. Lost or Damaged in Transit

7. Contact

Scope — USA■Only Shipping currently ship exclusively within the United States.

Processing & Delivery

Orders are typically processed within 1–4 business days. Standard delivery is estimated at 5–8 business days depending on destination and carrier. 

3. Returns Window & Conditions

Returns are accepted within 60 days of delivery. Items should be returned with original packaging when possible. 

 

 

4. Unopened bottles: eligible for a full refund. 

Opened bottles: eligible for a 50% refund.

Shipping charges are non■refundable unless required by law.

 

5. How to Start a Return 

Email support@intimalife.shop with your order number and reason for return;

We’ll provide return instructions and the return address.

Refunds

Refunds are issued to the original payment method within 5–10 business days of receipt and inspection of the return.

6. Lost or Damaged in Transit

Risk of loss passes to the carrier. If your parcel is delayed, lost, or damaged, contact us so we can assist with a carrier claim.

7. Contact

Email: support@intimalife.shop