Warranty & Complaints
Table of Contents
- 60‑Day Quality Guarantee
- Opened Bottles — 50% Refund
- How to File a Complaint
- Response Time
- Limitation of Liability
- Contact
1. 60‑Day Quality Guarantee
We stand behind our products. If you are not satisfied, contact us within 60 days of delivery to request a refund or replacement.
2. Opened Bottles — 50% Refund
Opened supplement bottles are eligible for a partial refund equal to 50% of the purchase price. Shipping charges are non‑refundable unless required by law.
3. How to File a Complaint
- Email support@intimalife.shop
- Include your order number, a description of the issue, and photos if relevant
4. Response Time
We aim to acknowledge complaints within 2 business days and resolve them as quickly as possible.
5. Limitation of Liability
We are not liable for damages arising from misuse, failure to follow instructions, or modifications to the product.
6. Contact
Email: support@intimalife.shop
Address: Pauwenkamp 58, 3607GE Maarssen, Netherlands